Privacy Statement

[Last Updated June 17, 2018]

LunchPro, LLC (“LunchPro”) takes your privacy seriously. Your privacy is important to us!

This Privacy Statement describes the types of personal information we obtain, how we may use that personal information, with whom we may share it and how you may exercise your rights regarding our processing of that information. The Privacy Statement also describes the measures we take to safeguard the personal information we obtain and how you can contact us about our privacy practices.

LunchPro operates its website and supporting mobile apps (iOS and Android) (collectively, the “Site”). Please read the following Privacy Statement carefully before using the Site. Our Privacy Statement describes information that we collect about you and others and what may happen to that information. For further clarifications regarding this Privacy Statement, we ask that you contact us directly at

By completing the registration process you become a “User” to LunchPro.

Upon registration completion, you agree to accept the terms of the registration as if you had signed it. LunchPro reserves the right to change this agreement at any time and such changes will be effective immediately upon posting the revised Privacy Statement on the Site or transmission of notice by e-mail or any other means. Each time you use the Site reaffirms your acceptance of the then current Privacy Statement. If you do not wish to be bound by this agreement, you may discontinue using the Site at any time.

  1. Personal Information We Obtain.

We obtain personal information through your interaction with the Site, such as when you create an account, book a medical office appointment, order food and/or correspond with LunchPro in anyway.

The types of information we obtain include:

  • Contact Information (such as name, email address, telephone number, address, company and affiliated drug);
  • Information used to created your online account (username and password);
  • Business profile and practice(s) information;
  • Photograph(s);
  • Billing and financial information (such as name, billing address, payment card details and bank account information and purchase history);
  • Location Data (such as data derived from your IP address, State/Country and Zip code);
  • The precise geolocation of your mobile device; and
  • Any other personal information you may submit in connection with your use of the Site;
  1. Information We Collect.

All of the information provided to us by our Users is stored on secure computers, where it is made available only to LunchPro staff members and/or contractors.

We use a feature on your website browser called “cookies” to automate certain aspects of our Site. Cookies are very small files that are stored on your computer and that enable us to recognize your computer each time that you return to our Site. By using cookies, we can keep track of your preferences, what you have already seen on your website and what you haven’t, and any personalization that you’ve done without requiring you to enter the same information every time you visit the Site. You are always free to decline our cookies if your browser permits, although in that case you may not be able to use certain features on our Site and you may be required to reenter your Account, password or other information more frequently during a session.

When you post messages on our Site, we will collect information that you provide to us. If you send us personal correspondence, such as email or letters, or if others or third parties send us correspondence about your activities or postings on this Site, we may collect such information into a file specific to you.

  1. Our Use of Your Information.

We use information in the file we maintain about you, and other information we obtain from your current and past activities on the Site to resolve disputes, troubleshoot problems and enforce our User agreements and other purposes.

For example, we may also keep track of your food preferences, company and drug affiliations, restaurant choices, medical office preferences and geographic location and analyze that information. We do so in order to be able to e-mail you information or solicitations that best fit your needs. You agree that we may use personally identifiable information about you to improve our marketing and promotional efforts, to analyze Site usage, and customize our Site’s content, layout, and/or services.

If you choose to order from our Site and have a customer service representative from LunchPro or from a company contracted by LunchPro confirm your order, such persons will have access to your address and billing information that we have on file for you. We ask that you continuously update any credit card information on your Account.

You agree that we may use information to contact you and deliver information to you that, in some cases, are targeted to your interests, such as targeted banner advertisements, administrative notices, and communications which are relevant to your use of the Site.

  1. How Do We Store Your Personal Information?

Protecting your privacy is important to us. We hold the personal information that you provide in a variety of secure cloud based computer storage facilities and take steps to protect the information we hold from misuse, loss, unauthorized access, modification and disclosure.

We may need to maintain records containing your personal information for a significant period of time. However, when we consider information is no longer needed, we will remove any details that will identify you or we will securely destroy the records.

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

When deciding what the correct time is to keep the data for we look at its amount, nature and sensitivity, potential risk of harm from unauthorized use or disclosure, the processing purposes, if these can be achieved by other means and legal requirements.

For tax purposes the law requires us to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for six years after they stop being customers.

In some circumstances we may anonymize your personal data for research or statistical purposes in which case we may use this information indefinitely without further notice to you.

  1. Our Disclosure of Your Information.

Due to the existing regulatory environment, we cannot ensure that all of your private communications and other personally identifiable information will never be disclosed in ways not otherwise described in this Privacy Statement. By way of example (without limiting the foregoing), we may be forced to disclose information to the government or third parties under certain circumstances, third parties may unlawfully intercept or access transmissions or private communications, or other Users may abuse or misuse your information that they collect from our Site. Therefore, although we intend to use industry standard practices to protect your privacy, we do not promise, and you should not expect that your personally identifiable information or private communications will always remain private.

LunchPro is committed to protecting your privacy.

We do not sell, trade, rent or disclose your personal information to others. The following describes some of the ways that your personal identifiable information may be disclosed.

  1. Advertisers. We aggregate (gather up data across all user accounts) personally identifiable information and disclose such information in a non-personally identifiable manner to advertisers and other third parties for marketing and other promotional purposes. However, in these situations, we do not disclose to these entities any information that could be used to identify you personally. We do reserve the right to disclose certain information to a limited number of advertisers; however, your credit card information will never be revealed to any anyone.
  1. LunchPro Community. Throughout the Site, you are identified by your e-mail address, as such, your e-mail will disclosed to other users and third parties, including without limitation medical offices. As a result, other users and third parties might send you unsolicited email and be able to personally identify all of your public activities on the Site.
  1. External Service Providers. In an effort to serve you better, we may use external service providers to facilitate our services (i.e., search, discussion boards, and surveys) and therefore we may provide some of your personally identifiable information directly to them. In some instances, the external service provider may collect information directly from you (such as the situation where we ask an external service provider to conduct a survey for us). If you provide additional information to an internal service provider directly, then their use of your information is governed by their privacy policy.
  1. Legal Requests. LunchPro cooperates with law enforcement inquiries, as well as other third parties to enforce laws, such as violations that might conflict with any agreements with or policies of your employer or contractor. We can (and you authorize us to) disclose any information about you to law enforcement or other government officials as we, in our sole discretion, believe necessary or appropriate, in connection with an investigation of any unlawful activity.
  1. Your Rights and Choices.

LunchPro offers you certain choices in connection with the personal information we obtain about you, such as how we use the information and how we communicate with you. To update your preferences, limit the communications you receive from us or submit a request, please contact us at You can also unsubscribe from our mailing lists by following the “Unsubscribe” link in our emails.

To the extent provided by the law of your jurisdiction, you may request access to the personal information we maintain about you or request that we correct, update, amend or delete your information, or that we restrict the processing of such information by contacting us as indicated above. To help protect your privacy and maintain security, we may take steps to verify your identity before granting you access to the information. To the extent permitted by applicable law, a charge may apply before we provide you with a copy of any of your personal information that we maintain. Depending on your location, you may have the right to file a complaint with a government regulator if you are not satisfied with our response.

  1. When can you access personal information that we hold about you?

Subject to some legal exceptions, you can gain access to the personal information that we hold about you. We may refuse your request for access in circumstances where honoring your request would interfere with the privacy rights of others or would breach an obligation of confidentiality that attaches to the relevant information. If you wish to access your personal information, you will need to email us at We have established a procedure to respond to these requests within thirty (30) days.

  1. Reviewing and Changing Your Personally Identifiable Information.

Following registration, you can review and change the information you submitted during registration including:

  • Your email address. If you change your email we keep track of your old account and your new email.
  • Your registration information such as name, company, address, city, state, zip code, email, primary phone number, and secondary phone number.
  • Your password.
  • Your credit card number and expiration date, and other financial information. You must promptly update your information if it changes.

Upon your written request, we will deactivate your account, contact information, and financial information from our database. To make this request, email Such information will be deactivated as soon as reasonably possible in accordance with our deactivation policy and applicable law; provided, however, such prior information is never completely removed from our databases due to technical and legal constraints, including stored “back up” systems. Therefore, you should not expect that all of your personally identifiable information will be completely removed from our databases in response to your requests. 

  1. Security of User Data.

This Site has security measures in place to protect against the loss, misuse, and alteration of the information under our control, including your personal data. We also allow access to your personal data only to those employees and partners who have a business need to know such data. They will only process your personal data on our instructions and they must keep it confidential. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. Accordingly, despite our efforts to protect your personal information, LunchPro cannot guarantee or warrant the security of any information you transmit to us. You transmit all such information at your own risk; however, we have procedures in place to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach if we are legally required to.

  1. Web Sites Links.

We are not responsible for the practices employed by websites linked to or from our Site nor the information or content contained therein. Often links to other websites are provided solely as pointers to information on topics that may be useful to the Users of our Site.

Please remember that when you use a link to go from our Site to another website, our Privacy Statement is no longer in effect. Your browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own rules and policies. Please read over those rules and policies before proceeding.

  1. Sensitive Data.

We do not collect any sensitive data about you. Sensitive data refers to data that includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data. We also do not collect any information about criminal convictions and offences.

  1. Children.

LunchPro will not collect personally identifiable information from any person identified to LunchPro to be under the age of 13 years old. If a child under the age of 13 years of age attempts to register with LunchPro, we will not consider the request unless a parent or guardian establishes the account. LunchPro is committed to the protection and safety of children using the World Wide Web and recommends that children under the age of 13 years of age seek permission from a parent or legal guardian before sending personal information to anyone online.

  1. Termination.

LunchPro may terminate your account with us at any time, for cause or no cause, with or without written (including electronic) notice. In addition, the use of profanity and unsolicited advertising will not be tolerated by LunchPro and Users should expect to be immediately terminated if this policy is violated. In addition, we retain the right to edit and delete any messages on our Site which might conflict with this policy. If you notice a violation of this policy, please contact us at

  1. Changes to This Privacy Statement.

This Privacy Statement may be updated from time to time as our services change and expand. If we change this Privacy Statement, we will post those changes here, and your continued use of this Site will signify your acceptance of the new Privacy Statement.

  1. Contact LunchPro. For purposes of providing notice of cancellation or termination, contact us at: or LunchPro LLC, 8111 LBJ Freeway, Suite 1460, Dallas, Texas 75251.

Copyright © June 2018 LunchPro, LLC. All Rights Reserved.

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